Help center
Product, ingredients, shipping, returns, and how to reach us.
FAQ
Yes. HOCl is a molecule your pet’s own immune system already makes. Ours is pH-balanced to skin (6.4), fragrance-free, and alcohol-free, gentle enough for daily use and well tolerated even if licked. Our family has made it for 15 years. For external use; gentle enough to clean around the eyes and tear-stain area.
No. Hypochlorous acid is about as gentle as water, it’s what your pet’s own white blood cells produce naturally. We simply stabilize it through a Japanese-licensed process so it stays gentle and effective, ready for everyday use.
| Everyday Mist | Water, Hypochlorous Acid, Sodium Chloride · pH 6.4 |
|---|---|
| Rescue Gel | Water, Hypochlorous Acid, Sodium Chloride, Sodium Magnesium Fluorosilicate (mineral thickener), Sodium Sulfate · pH 6.4 |
Free of alcohol, fragrance, dye, preservatives, phthalates, and heavy metals. Cruelty-free and biodegradable.
Gel for targeted care that stays put: hot spots, yeasty paws, and the spots they lick.
Mist for light, everyday care on paws, folds, ears, and the tear-stain area.
Want both? That’s the Daily Duo.
It holds up well. We ran it through accelerated heat testing at 54°C (129°F) and 75% humidity for a full 14 days straight, far more punishing than the day or two a package spends in a warm mailbox or delivery truck, and it lost only about 9% of its strength. Normal room-temperature storage is much gentler, so a hot day in transit is nothing to worry about. Just keep it out of prolonged direct sunlight.
Use it daily, no rinsing. It’s gentle enough. Make it part of the routine: paws after walks, folds and the tear-stain area as needed, a quick freshen-up between baths. If you can spray, you can’t get it wrong.
Add Subscribe & Save to either product at checkout and save 15% on every order, including your first. We ship a fresh bottle every 2 months, and you can skip, pause, or cancel anytime from your account. No commitment, no fees.
Plain HOCl fades fast. Most is electrolyzed salt water, which leaves byproducts that break it down within weeks. Ours skips electrolysis for a precise, pH-controlled, Japanese-licensed process, so it holds its labeled strength for 18 months sealed, made to GMP standards (ISO 22716) and independently lab-tested.
Orders
We ship within the United States. Orders ship within a few business days, and we’ll email tracking as soon as yours is on its way.
Arrived damaged or wrong? Email us within 7 days with a photo and we’ll make it right.
Our promise
Not right for your pet? Email us at help@burrowmade.com with your order number, even if the bottle’s empty. We read every message ourselves and we’ll make it right with a full refund. No return needed.
Subscriptions can be paused or cancelled anytime before the next billing date.
Our story
Our family has made stabilized hypochlorous acid for 15 years. When we wanted a gentle, lick-safe option for Mochi’s daily routine, we reached for the molecule we already trusted, and built Burrow Made to share it.
Family-owned · Brooklyn, NY
Get in touch
help@burrowmade.com
Orders, returns & product questions
hello@burrowmade.com
Wholesale & press
Burrow Made
Brooklyn, NY 11201